Frequently Asked Questions

What is the University’s plan to provide housing to students who test positive for COVID-19? 

Residents of on-campus housing who test positive for COVID-19 will not be allowed to stay in their residence hall during their isolation period and will be encouraged to return to their primary residence. If this is not a viable option, the university is holding a limited number of beds for quarantine and isolation. University Housing can arrange for temporary housing and meal delivery based on individual circumstances, and Student Care and Outreach will notify faculty when students report a positive COVID-19 test result through DawgCheck.

What happens if I test positive for COVID-19? 

If you test positive for COVID-19, you are required to report it through DawgCheck and begin your isolation period. 

What happens if I have COVID-like symptoms? 

Students with symptoms may report symptoms through the DawgCheck on the Report Symptoms or Exposure tab. If you report symptoms, you will receive an email with instructions detailing next steps. University Housing will contact on-campus students who report symptoms through the DawgCheck to help them navigate those next steps. 

What happens if I have been exposed to someone with COVID-19? 

Students who have been exposed may report exposure through the DawgCheck on the Report Symptoms or Exposure tab. If you report exposure, you will receive an email with instructions detailing next steps. University Housing will contact on-campus students who need to quarantine based on their response in DawgCheck to help them navigate those next steps. 

How long will my isolation or quarantine period last? 

Please use the COVID-19 Calculator to estimate the duration of your isolation or quarantine period. 

For those needing to quarantine, although the Georgia Department of Public Health does offer a seven-day option for exiting quarantine, UGA’s Medical Oversight Taskforce supports the 10-day or 14-day options.   

What if I decide to isolate/quarantine away from campus after checking into a space provided by the university?  

If you decide to leave your space early to finish out your isolation or quarantine away from campus, please notify University Housing at hsgcovid@uga.edu

Can I leave my space during my isolation or quarantine period?  

You should remain in your designated isolation/quarantine assignment unless you have a medical appointment or there is a building emergency that results in an evacuation. In the event of an evacuation, please remember to wear your mask and socially distance as you wait for the all-clear to return to your space.

I left my space to go to a medical appointment and have locked myself out of the space; how do I get back in?   

Do not go directly to the front desk unless instructed to do so. Rather, call the front desk, provide them with your name and unit number, and a housing staff member or hotel staff member will assist you.   

I signed up for meals but have not received any, what do I do?   

If you have signed up to receive meals but have not received one, call the Georgia Center at 706-202-4376 (Monday – Friday from 8 a.m. – 5 p.m.) or at 706-338-8781 (on weekends and Monday – Friday from 5 p.m. – 9 p.m.).

Can I have food or packages delivered?   

Yes. However, all deliveries must be contactless and there may be limits as to the time of day items can be delivered. Please contact the area office or hotel for the delivery address and any specific delivery instructions.   

What if I have an exam or class I cannot miss during isolation or quarantine? 
 
If you have an exam or are expected to attend class, please contact Student Care and Outreach to help you navigate this situation with your instructors (sco@uga.edu or 706-542-7774). 

Can I have visitors in my isolation/quarantine space?  

No. You may not have guests or visitors in your isolation/quarantine space during your stay.